OLD GEEZER 9:36 Wed Mar 23
Ticket office System is crap
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I have been trying for 2 days to reserve my season ticket for replay. I cant even get logged in to the site. tried at 1.00am and again at 6.30am. is there a problem with the site
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Replies - Newest Posts First ( Show In Chronological Order)
Staffs-Hammer
10:01 Thu Mar 31
Re: Ticket office System is crap
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Just tried half a dozen times to log in to my account. Only wanted to check my purchase history.
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Morky
2:41 Thu Mar 31
Re: Ticket office System is crap
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I think you will find that the problems won't go away. TM clients any up playing second fiddle to any large events that they are dealing with i.e. Euros, Olympics, Rugby World Cup.
The other issue is that the best ticketing systems are all fairly similar. Some will do certain things better than others, but in the end there is not a stand out system. So the challenge then is to find the staff to manage the system and/or the vendor in order to get the best out of it - that won't change because they've changed systems.
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WorldCupWilly
1:02 Thu Mar 31
Re: Ticket office System is crap
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But you still only get what you're actually prepared to pay for. Pay peanuts and you ....
The existing company that runs the ticketing is SeeThreeSixty which is part of Seetickets - the organisation that managed to sell 120,000 Glastonbury tickets last year in 25 minutes!
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AKA ERNIE
1:01 Thu Mar 31
Re: Ticket office System is crap
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Macca yep well done for doing something about tkt office problems.
Should have done it sooner but at least it's done now
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Johnson
12:55 Thu Mar 31
Re: Ticket office System is crap
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It is actually good news they've finally decided to outsource it to a COMPETENT outfit, yes.
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AKA ERNIE
12:54 Thu Mar 31
Re: Ticket office System is crap
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Great news about ticketmaster well done Brady and the owners
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Johnson
12:47 Thu Mar 31
Re: Ticket office System is crap
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"West Ham United is undoubtedly one of the most dynamic fan-focused football clubs"
ag ag ag ag
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WorldCupWilly
12:44 Thu Mar 31
Re: Ticket office System is crap
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http://www.whufc.com/News/Articles/2016/March/31-March/Hammers-team-up-with-Ticketmaster
West Ham United are delighted to announce that Ticketmaster, a Live Nation Entertainment Company, has been appointed the Club’s ticketing partner in advance of the Hammers’ historic move to the former Olympic Stadium.
As the world’s leading ticketing agency with vast experience of major sporting events, Ticketmaster will be at the heart of West Ham’s day-to-day ticketing operation, working together with the Club to provide best-in-class products and service excellence to supporters at the Hammers’ new home.
This latest partnership announcement, which offers the Hammers a complete package encompassing the very best in ticketing technology, is further evidence of the Club’s commitment to transforming the supporter experience on Queen Elizabeth Olympic Park.
West Ham United Vice-Chairman Karren Brady said: “The move to the new Stadium presents us with a unique opportunity to offer a spectacular supporter experience and today’s announcement is a significant step in that direction.
“Our supporters can look forward to vastly-improved service across the board and so we are delighted to be working with an organisation of Ticketmaster’s repute at this exciting time in West Ham United history.”
Supporters should note that Ticketmaster will only handle ticketing transactions relating to the new Stadium.
All transactions for Boleyn Ground tickets will remain with the Club’s existing provider. Supporters, therefore, do not need to take any immediate action and will be directed accordingly in the coming weeks.
Adam Newsam, Managing Director Ticketmaster Sport, said: “West Ham United is undoubtedly one of the most dynamic fan-focused football clubs with an extremely passionate supporter base.
"It’s a hugely exciting time for the Club and we are honoured to be in partnership with them at the heart of the day-to-day operations in providing a fantastic service to fans, and filling every seat come match days.”
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claret on my shirt
1:43 Mon Mar 28
Re: Ticket office System is crap
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1 hour 30 on the site this morning trying to get Man U tickets and eventually get thru and sold out, cunts
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paulon
1:19 Mon Mar 28
Re: Ticket office System is crap
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Arsenal sold out
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crazy col
12:50 Mon Mar 28
Re: Ticket office System is crap
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Unable to get cup replay tickets but tickets for todays testimonial now available
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iphammer
12:35 Mon Mar 28
Re: Ticket office System is crap
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Fucking joke spent an hour and half on the phone to be told tickets sold out 10 minutes ago. West Brom Away is also sold out.
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Admiral Lard
12:33 Mon Mar 28
Re: Ticket office System is crap
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SOLD OUT
Fucking buggery fucking bollocks!!
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Kidders
12:30 Mon Mar 28
Re: Ticket office System is crap
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Not looking good
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whu
12:29 Mon Mar 28
Re: Ticket office System is crap
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wish you well ip
someone queueing up just got me one, fucking lucky ... not many left by sounds of it
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iphammer
12:24 Mon Mar 28
Re: Ticket office System is crap
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caller number 9 getting close
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Roeders Jacket
12:22 Mon Mar 28
Re: Ticket office System is crap
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WBA now showing as sold out as well.
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whu
12:21 Mon Mar 28
Re: Ticket office System is crap
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getting fucking nowhere online or phone
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Kidders
12:20 Mon Mar 28
Re: Ticket office System is crap
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Queued for 40 mins and fuck all left, they should not be selling memberships this late in the season.
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